Visiting hours and guidelines

Visiting patients is part of the total healing process.  It encourages patients, gives hope and provide a vision of the future. Patients do want to feel supported and treasured by family and friends during hospitalisation.

Patients & Visitors

Patients

Preparing for your hospital visit

  • Information needed for your medical aid
  • What to get from your medical aid
  • What to bring

Patient Admission Form

During your stay

  • Your hospital room
  • Identification
  • Valuables
  • Meals
  • Television

Discharge and feedback

Know your finances

Visiting hours

Zuid-Afrikaans Hospital welcomes all visitors; We do request you, your family and friends to adhere to the visiting hours as patients need time for healing and staff need to continue in caring for our patients.

 

General and Paediatric Wards

Monday – Friday

15:00 – 16:00

19:00 – 20:00

Saturday & Sunday

10:00 – 11:00

18:00 – 20:00

Parents are welcome to stay with their children in the Paediatric Ward.

 

ICU Wards

11:00 – 11:30

15:00 – 16:00

19:00 – 20:00

 

Angio Ward

15:00 – 16:00

19:00 – 20:00

 

Visiting guidelines

You may be requested to leave the patient’s bed/room when doctors visit, when procedures need to be done or when a health care provider, for example a physiotherapist, needs to work with the patient. Please understand that the patient’s privacy needs to be respected. It greatly assists us when the health care providers need to work without family and visitors around the patient.

ICU wards

  • Visitors are limited to 2 per bed at a time.
  • Only close relatives may visit the patient in the unit.
  • No children under the age of 12 may visit in the ICU.
  • Kindly visit only during visiting hours to ensure routine care can be provided.
  • We have “lights out” between 13:00 & 15:00. Please do not visit during these two hours to ensure our patients rest well.
  • Please identify a designated person to enquire regarding the patient to ensure the nurse looking after your family member can spend maximum time at the bedside;
  • Kindly ensure that all valuables, including cell phones are taken home;
  • No photos may be taken of the patient in any ICU

General wards

  • Please consider other patients in the room with you, if you are in a multi-bed room.
  • Please avoid large groups of visitors inside the room – rather visit on the veranda or make turns with smaller groups at a time. The general guideline is two visitors per bed.
  • If the nursing staff needs to attend to you or other patients in the room, visitors might be requested to wait outside for a while.
  • No visitors may sit/lie on the patient’s bed during his/her stay. Please use the chairs or benches.
  • Unfortunately, no children under 12 years of age may be allowed.
  • If your family and friends bring you flowers, please request that they bring a vase, as the wards do not have vases.  

When not to visit
Patients are vulnerable to infection. We kindly ask that you don not visit if you have any of the following symptoms:

  • Vomiting
  • Diarrhoea
  • Symptoms of acute respiratory tract infection including cough, sore throat, runny nose and/or fever
  • Fever within the last 24 hours
  • Conjunctivitis (eye infection or pink eye)
  • Chicken pox, shingles, measles or mumps
  • Infectious rashes or concerns of possible transmission of a communicable disease
  • If you are suffering from any of these symptoms, please see your doctor and/or delay your visit until the symptoms have cleared.