Disabled access and services

Zuid-Afrikaans Hospital is dedicated to caring and supporting people with disabilities and their families.  If you need any assistance due to disability, we have services to help you feel at ease.

Patients & Visitors

Patients

Preparing for your hospital visit

  • Information needed for your medical aid 
  • What to get from your medical aid
  • What to bring

During your stay

  • Your hospital room
  • Identification
  • Valuables
  • Meals
  • Television

Discharge and feedback

Know your finances

Difficulty walking

Our facility entrances are designed to support people with disabilities.  Our staff is ready at a moment’s notice to provide assistance.

  • Wheelchair assistance is available upon request for patients, families and visitors.
  • Designated parking for people with disabilities is clearly marked and allocated close to the main entrance of the hospital. A valid disability placard must be visible.

If you have any queries, you can call the front desk at: +27(0)12 343 0300 or you can go to the Help Desk at the main entrance where we will assist you. This service is available and open 24 hours per day.

Visually impaired

At Zuid-Afrikaans Hospital, we understand the way-finding challenges facing our visually impaired patients, families and visitors. 

  • A staff member is always available to walk with you and provide guided assistance to wherever you need to go.
  • Wheelchair assistance is available upon request at reception.
  • We do not discriminate against the use for service animals and provide access to service animals whenever possible.  Service animals must be clearly identified and must wear marked identification.  

If you have any queries, you can call the front desk at: +27(0)12 343 0300 or you can go to the front desk at the main entrance where we will assist you. This service is available and open 24 hours per day.