Night Manager

Operational Leadership

• Oversee all hospital departments during night shift, ensuring smooth and efficient functioning.
• Supervise nursing, support, and administrative staff, ensuring compliance with labour regulations and hospital policies.
• Assess patient acuity and ensure appropriate staffing levels.
• Monitor and manage the availability of medication, equipment, and consumables.
• Conduct routine quality control checks aligned with internal audits and accreditation standards.

Patient Care & Clinical Governance

• Ensure safe and efficient patient admissions, transfers, and discharges.
• Coordinate responses to medical and operational emergencies.
• Enforce infection prevention and control protocols, PPE compliance, and critical care procedures.
• Participate in quality assurance initiatives, including clinical audits and gap analyses.
• Promote patient-centred care and ensure patient safety remains a top priority at all times.

Communication & Coordination

• Act as the central point of communication between departments such as Emergency, ICU, and Theatre.
• Ensure effective handover processes between day and night teams.
• Compile detailed operational and incident reports for senior management.
• Support and implement hospital-wide quality improvement initiatives.

Risk & Incident Management

• Manage operational challenges and personnel matters effectively and professionally.
• Investigate and document incidents, ensuring appropriate reporting and follow-up.
• Ensure compliance with OHSC and COHSASA standards.
• Maintain emergency preparedness, including fire drills, evacuations, and medical code readiness.

Administrative & Quality Oversight

• Prepare comprehensive end-of-shift reports.
• Monitor key performance indicators such as response times, patient satisfaction, and staff productivity.
• Support internal and external audit processes.
• Ensure adherence to all hospital policies and quality management systems.

Staff Development & Leadership

• Mentor and support night staff, particularly newly appointed personnel.
• Identify training and development needs.
• Foster a culture of teamwork, accountability, and continuous improvement.
• Promote resilience, professionalism, and ethical practice.